Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website, contact us, or place an order.

Personal Information

This may include:

Name

Email address

Mobile phone number

Mailing address (when applicable)

Information submitted through contact forms

Information submitted through our online booking forms

Information submitted through our website live chat

Payment Information

If payment is required, payment information is processed securely through our payment providers. We do not store complete credit card information on our servers.

Website Usage Information

We may automatically collect:

IP address

Browser type

Device information

Pages visited

Date and time of your visit

Referral source

Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process bakery and catering orders

Respond to customer inquiries

Schedule consultations or appointments

Send order confirmations

Provide pickup notifications

Respond to customer service requests

Improve our website and customer experience

Comply with legal obligations

Send promotional offers only when you have expressly consented to receive them

3. SMS Communications

If you provide your mobile phone number and consent to receive text messages, Myah's Pies may send SMS messages regarding:

Order confirmations

Order updates

Pickup notifications

Catering inquiries

Appointment reminders

Customer service communications

If you separately opt in to receive promotional text messages, we may occasionally send special offers and promotions.

Message Frequency

Message frequency varies depending on your interaction with Myah's Pies.

Message & Data Rates

Message and data rates may apply based on your wireless carrier plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive one final confirmation message. No additional SMS messages will be sent unless you opt in again.

Help

For assistance, reply:

HELP

or contact us:

Email: [email protected]

Phone: (803) 306-6933

4. Sharing Your Information

We respect your privacy.

We may share your information only:

With trusted vendors that help us operate our business

With payment processors

To comply with legal obligations

To protect our legal rights or the safety of others

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except vendors that help us deliver SMS communications.

5. Data Retention

We retain your information only as long as necessary to:

Provide our services

Fulfill legal obligations

Resolve disputes

Enforce our agreements

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Withdraw your consent

Request a copy of the information we maintain

To exercise these rights, please contact us using the information provided below.

7. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality

Remember user preferences

Analyze website traffic

Improve customer experience

You may disable cookies through your browser settings, although doing so may affect certain website features.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing personal information.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for individuals who are at least 18 years of age or who are using our services with the supervision and consent of a parent or legal guardian.

We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated Effective Date.

Your continued use of our website constitutes acceptance of any updated Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Myah's Pies

Website: https://myahs-pies.com

Email: [email protected]

Phone: (803) 306-6933

13. Related Policies

Your use of our website and services is also governed by our Terms & Conditions, which are available on our website.